Employment, education and training services
There is a wide range of Government assistance available to help you find the right job, gain skills through tertiary education and training, get workplace experience and understand your rights at work. The information below is summary in nature and cannot fully explain the large number of available policies and programs, but more information is available on the Department of Jobs and Small Business website jobs.gov.au or you can call the National Customer Service Line on 1800 805 260.
There is also more detailed information which allows you to further explore the Australian labour market. Some useful links are provided below.
Help finding a job or choosing a career
jobactive is the Australian Government’s free service that connects job seekers with employers. This service is delivered by a network of jobactive providers across Australia. Anyone looking for work can use the jobactive site to find and apply for jobs, keep track of job searches, create a personal profile and get job alerts.
The jobactive website will help you to find out more about jobactive and to find your local provider. Job seekers can also call the Employment Services Information Line on 13 62 68.
jobactive can provide tailored help based on your assessed needs. Services for job seekers from jobactive providers include
- help to look for work, write a résumé and prepare for interviews
- referrals to jobs in the local area and help to relocate for work
- help to become job ready, including targeted training
- individualised support (called case management) to take up and keep a job
- connecting you to a range of government initiatives for which you may be eligible.
Youth Jobs PaTH
An Australian Government program designed to support young people to gain the skills and work experience they need to get and keep a job. It also supports employers to host internship placements and provides them with incentives when they take on a young person. Youth Jobs PaTH has three elements: Prepare - Trial - Hire.
The Job Jumpstart website is a one-stop-shop for practical, independent and free employment planning advice. The website offers information and resources for young people, to help them
- learn about the different ways to contact employers about jobs
- find out about the jobs and industries that might suit them
- understand how to develop their skills and build their experience
- learn how to make their job application stand out
- adjust to the workforce and understand their workplace rights and responsibilities.
Job Outlook is a highly regarded website that can help you make decisions about study and training, getting your first job, or the next step in your career. It provides information about Australian careers, labour market trends and employment projections. This website provides more detailed statistical information for each of the occupations included in the Australian Jobs Occupation Matrix.
The What’s Next? website provides a range of online resources to help workers facing retrenchment to manage the transition to their next job as quickly as possible.
Your rights at work
Fair Work Ombudsman
A point of contact for advice and help on workplace rights and responsibilities, including pay and conditions. Go to the website or call 13 13 94.
Fair Entitlements Guarantee
The Australian Government provides financial assistance to cover certain unpaid employment entitlements to eligible employees who have lost their job due to the liquidation or bankruptcy of their employer. Phone 1300 135 040.
Information about tertiary education and training
Provides information on apprenticeships and traineeships, including factsheets and links.
Australian Apprenticeships Pathways
Provides a range of Australian Apprenticeships information and resources.
An app to help people explore Australian Apprenticeship career pathway ideas.
Quality Indicators for Learning and Teaching
Provides information about Australian universities, including study experiences and employment outcomes.
An online database of Vocational Education and Training options, including information about providers, courses, outcomes and fees.
Information on training packages, qualifications, courses, units of competency and Registered Training Organisations (RTOs).
National Centre for Vocational Education Research
Provides research and statistics about Vocational Education and Training and the links between education and the labour market.
An online career exploration service which includes information on a range of career-related topics.
Understanding the labour market
Labour Market Information Portal
The Department of Jobs and Small Business’ Labour Market Information Portal (LMIP) brings together data from a range of official sources to help you understand your local labour market.
Labour Market Research and Analysis
Presents reports prepared by the Department of Jobs and Small Business about skill shortages and information on a range of labour market issues.